Flooded residential basement with standing water — Guardian Restoration responds 24/7
24/7 Emergency Restoration · Greater Napanee, Kingston & Belleville

When the worst happens, call Guardian first.

Water, fire, sewage, or biohazard — our local crew responds fast, protects your home, and reviews your insurance claim before you call your provider, so a misplaced word never costs you your coverage.

Do you have anEmergency?

If your property is flooded, leaking, on fire or has sewage backup, call us now.

Call Now1-613-866-HOME (4663)

24/7 Emergency Service

Not sure if it’s anEmergency?

Send us photos or a short video and we’ll let you know immediately.

Send Photos

Get a fast response. No obligation.

What to do right now

  1. 1. Stop the source

    Shut off water if possible.

  2. 2. Stay safe

    Avoid electrical hazards.

  3. 3. Call us

    We're here 24/7.

  4. 4. Take photos

    This helps with your insurance claim.

  5. 5. Don't wait

    The sooner we act, the less damage.

  • We Work With All Major Insurance Providers

    From national names to local brokers — we handle the paperwork.

  • Direct Insurance Billing Available

    We can bill your insurer directly, so you're not out of pocket.

  • Insurance Claims Assistance

    Guidance and advocacy through every step of the claim.

Why call us first?

One wrong word to your insurer can cost you your claim.

Insurance claims live and die on language. Say “seepage” instead of “sudden leak,” and a covered loss can be denied in seconds — leaving you to pay out of pocket for damage that should have been covered.

Call Guardian first. We inspect and document the damage properly, describe it in the words your policy actually recognizes, and stand beside you as your advocate from the first call to the final walkthrough.

Get a Claim Review
  • We review your claim before you call your provider
  • We document and photograph everything, the right way
  • You choose your restoration company — it’s your right in Ontario
  • No pressure, no obligation — just honest guidance
Jessica and Hannah, the mother-and-daughter team behind Guardian Restoration
Family-owned · Greater Napanee, Kingston & Belleville

Neighbours helping neighbours

Guardian is a family-owned restoration company led by Jessica and her daughter Hannah — a mother-and-daughter team with 26 years of combined construction and restoration experience.

From the first call to the final walkthrough, you work with people who treat your home like their own and stand beside you through the claim every step of the way.

Our Story
Real results

Before & after

Drag the handle — or use the arrow keys — to see the transformation.

Basement flood — Belleville — afterBasement flood — Belleville — beforeBeforeAfterGuardian
Basement flood — Belleville
Kitchen fire — Kingston — afterKitchen fire — Kingston — beforeBeforeAfterGuardian
Kitchen fire — Kingston
A protected family home across the region
It's your home, your choice

It's your home — and your choice.

By law in Ontario, you have the right to choose your own restoration company. Your insurance provider can recommend a vendor, but they cannot require you to use one. Guardian works for you — not your insurer.

Get a claim review
Common questions

Insurance claims & your rights

Straight answers on coverage, your right to choose, and what to do in the first hour.

Still have a question? Get a claim review.

Restoration, done right

Damage right now? Call Guardian first.

Get a no-obligation claim review from Guardian before you call your provider. We’ll help you protect your home and your coverage.

24/7 Emergency Hotline1-613-866-HOME (4663)